IOWA REGION VOLLEYBALL

OCS (Online Commitment System) FAQ

  • Why is it asking me for tryout information or payment information?

    We are ONLY using the OCS of the system we are using.  The software can handle many things but we are only using the OCS.  You may ignore all the other areas of the site.  

  • Where can I find instructions?

    Click on the button above labeled, "Online Commitment System Information"

  • Who do I contact if I need assistance?

    Contact Brett at brett@iavbreg.org

  • What if I put the wrong date on the offer?

    You will need to re-issue a commitment after the offer expires with the correct date.

  • What if a parent lost their email?

    You may resend an offer to a parent at any time but you may not change the offer once it has been sent.  To resend the offer click on the blue mail arrow button to the right of the players name to change or resend the email.

  • What if I need to change the email address?

    Click on the blue mail arrow button to the right of the player and enter the new email address.

  • The parent has not received my offer

    The parent needs to check their junk/spam folder to see if it went there.  They should also check their email address with the OCS to see if it can be delivered.  They may need to give you a new email address or add "offers@iavb.vstarvolleyball.com" to their approved list.  Commonly referred to as a "whitelist".

Please verify all commitment information BEFORE sending the offer to the players.  It is suggested to call the player BEFORE sending the offer.   This will help clean up any issues in case there was a mistake in sending the offer or the offer was not received.  If an offer was sent improperly or with the wrong offer date notify the Commissioner AND Parent IMMEDIATELY of sending the offer.  

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